Web-based Vendor Relations Management

A good vendor relations system provides a Web site for each vendor that contains open and closed purchase order, invoice and payment information as well as dispute and other correspondence. Purchase orders should be able to be turned into invoices by vendors. Customer employees should be able to create and send correspondence for dispute resolution in 30 seconds by picking from a selection of boilerplate dispute emails. Vendors should be able to get payment status and perform their own research (Vendor Self Serve).